Smart Money Processing: Total. Flexible. Affordable

Customer Support

We deliver the highest level of reliable, flexible and responsive customer support through a highly responsive, world-class organization that fully supports every customer's needs. It's a business model and a call-to-action that's deeply rooted in our belief that being a great payment transaction processing company requires more than just the best technologies, but the best of support and service.

With ArJay Data, you have a dedicated Customer Support Team that's built around you and your needs. It is their responsibility to know and understand your business, your goals and you. Combining years of experience and unrivaled expertise, they all work together with one purpose, to give you peace-of-mind. From there, it filters through everything we do as a company and as individuals - our data center, products, services, best practices, processes, expertise, guarantees and promises.

The purpose is to relieve you and your team from any and all of the worries, strains and unending inconveniences of delivering payment transactions. Instead, ArJay Data takes on the burdens, going beyond what is acceptable customer service to what is exceptional, and often pushing beyond the exceptional to the truly inspired.

Customer Service Questions

ArJay Data customers can contact our Technical Support Hotline from 9 am to 10 pm EST Monday through Friday, and 9 am to 5 pm EST Saturday at 1-800-296-0170. For non-emergency questions, you can also send us an e-mail. Other customers, please call your sales organization.